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Distribution


The prices are all in Swiss francs, shipping costs are not included. We ship our items with the normal Swiss post and charge the costumer the prices of the courier. 

 

Shipping options for Switzerland:

 

Pick up at Kaufhaus Krone, Solothurnerstrasse 8 in Olten - FREE

 

Standard delivery with the Swiss post CHF 8.00 - takes approximately 3-5 days. (Please keep in mind that weekends and holidays can prolong the shipping)

 

Express delivery with the Swiss post CHF 18.00 - takes approximately 1-3 days. (Please keep in mind that weekends and holidays can prolong the shipping)

 

Shipping to other countries:


Standard delivery with the Swiss post CHF 40.00 - the shipping time varies depending on the destination.


Express delivery with the Swiss post CHF 45.00 - the shipping time varies, depending on the destination. 


Returns

 

We hope your are happy with your order. If not, you have the right to return the item within three working days. You are only allowed to return items which are in original condition, not worn and not washed yet.

 

If you would like to return items, you need a return approval, which you get by e-mail (contact@kaufhauskrone.com) Let us know the reason why you would like to return the item. Please don`t send anything back before you get the approval by e-mail.

 

If you need another size, we can exchange it for you.

 

If you don`t like the ordered items you can return them and we provide you a refund by bank transfer. For this occasion we need your bank details. Or we can give you a credit from Krone Atelier for the same amount. 

 

If have you paid for the item with a gift certificate, you will get another gift certificate from Krone Atelier.

 

Shipping and duty costs for the returned goods have to be paid by the costumer.

 

Please return the items to:

 

Krone Atelier, c/o Kaufhaus Krone, Solothurnerstrasse 8, 4600 Olten

 

or you can bring back the items to the shop Kaufhaus Krone in Olten.